MARKETING
KSh5000
About this course
Syllabus
Relationship marketing
Once you’ve acquired a pool of customers, you can’t assume they’ll stick with you and return to purchase again and again. The relationship between your company and your customers must be nurtured and cultivated over time, which will translate into more sales and better customer retention. Customer relationship management helps keep your existing customers happy and loyal
Branding
Today’s savvy consumers are no longer passive advertising recipients — they’re actively seeking out information on the goods and services they buy using multiple platforms. To reach out and attract prospects and customers, your business needs to implement a matching multi-channel marketing strategy. ERBS will assist you in coming up with unique branding for your products and services.
Situational Analysis / Market Research
Assess market trends. Is the market affected by seasons or other factors? , Profiling your ideal customer (demographics, size, location, needs, industry, etc.), Determining what current product sales are, carrying out (SWOT Analysis) strengths, weaknesses, opportunities, and threats your business faces.
Marketing Strategies and Methods
Creating your messaging, including taglines, product descriptions, and call to action plans, Determining how you will promote your product: Networking, advertising, social networking sites, web site, phone calls, email, etc., creating brochures, flyers, press releases, or other printed material, Deciding if and how you will utilize sales people (internal or contract) Creating brand awareness by promoting your product and distinguishing it from competitors.
Market planning
Business Description , Market Research and Analysis , Pricing Analysis , Customer Profiling , Competitive Analysis , Marketing Goals and Objectives , Marketing Strategies , Marketing Methods , Marketing Budget , Success Measurements
Reviews
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Members
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